Uploading funds to your SIPNET account is as easy as paying your mobile phone bill. You have the option of paying for SIPNET services with a bank card or e-money.

Topping up your SIPNET account with a bank card online

We accept the following bank cards:

• American Express
• MasterCard (including Maestro/Cirrus)
• Visa (including Visa Electron)
• JCB

You can avoid commission fees and additional charges by uploading funds to your SIPNET account from a bank card. The transaction sum is fully credited to your account.

Funds will be uploaded to your account within three business days of the transaction. Please note that a transfer made by mistake can be refunded to your bank card only. You can always contact your bank and ask all questions about refunds of transfers made by mistake.

All bank card transactions are processed via the ChronoPay system. Your card details are encrypted and sent over a secure SSL channel to the ChronoPay authorisation server.

All card transactions are processed according to the requirements of international payment systems. Specifically, once the transfer has been completed, your card details are not stored on either the SIPNET server or the ChronoPay authorisation server.

Topping up your SIPNET account via the Moneybookers payment system

Users can use the Moneybookers payment system to upload funds to their SIPNET accounts.

If you are not a Moneybookers user, you have to register with the system and upload funds to your Moneybookers account.

Please note that you may be charged a commission fee depending on how you upload funds to your Moneybookers account or where you live.

After uploading funds to your Moneybookers account, you will be able to top up your SIPNET account.

Interest-free credit

You can call fixed or mobile numbers even when your account balance is empty. The Interest-Free Credit service is available to every permanent user of SIPNET. The service is active for 7 days.

The amount of available credit is calculated individually for each user. It is equivalent to 5% of the total amount uploaded to the user's SIPNET account over the past six months.

For example, if you have spent 100 euros on long-distance and international calls over the past six months, you can have 5 euros in credit.

Secondary account

If you would like your relatives or employees to save on telephony costs, you might want to create secondary SIPNET accounts for them. In your Personal Office you have the option of creating secondary accounts for the people you trust.

While other people will be using such secondary accounts, you reserve the right to keep their spending in check or top up their accounts from your primary account.